We provide a 12-month guarantee on all our equipment, consistent with the manufacturer's guarantee, which covers defects resulting from the manufacturing process.

If the manufacturer's authorized service center determines that the issue isn't due to the manufacturing process, the buyer will be responsible for the repair costs. This includes cases of misuse, tampering, modification, or damage from accidents, contamination, impact, or lack of proper maintenance, as specified in the operations manual.

For Globalmediapro branded products, we can provide direct advice from the factory engineering team on installation, maintenance, and usage.

In addition to the standard Globalmediapro guarantee, you can purchase an extended Mack warranty. To find a compatible Mack warranty for a product, click on the 'Compatible Products' folder on the product page, and then click on the 'All' filter. For more details, visit the Mack website.